Cancellation Policy:

• Please consider our entertainer's time and effort and understand that you may not cancel once entertainer arrives at the event. At this point it is too late to cancel. Time, gas, and lodging have already been invested at this point to arrive at location agreed upon. Not to mention the fact that we declined other bookings in order to keep yours. If this where to happen, deposit will be non-refundable and 100% of the balance will still be due immediately.

•A cancellation will be accepted twenty-one (21) days prior to the date of the event. If the event is cancelled twenty-one (21) days prior to the date of the event, the deposit will remain as a Plum Forest credit to book any future events, minus a $25 cancellation fee. A Plum Forest credit never expire. Just keep a record of the deposit date. If cancelling less that 21 days from the booking date, the deposit is non refundable.

• Once the entertainer arrives and is paid the remaining balance due, then by the terms agreed upon, the Entertainer will perform services at the event.

Entertainer will not be held responsible for the inability to perform for the following reasons:

· Police or Government Official closing down location of event

· Location/Client losing license

· Facility improperly equipped (ie: no electricity,)

· Incorrect directions or lack of transportation to the event

· Rain, Fire, War, or Act of God

· Illness

· Child birth

· Customer changed their mind less than 21 days before the event (for any reason) and no longer needs our services

· No guests at the event/ guests are running late

· Event is cancelled without notifying the entertainer

Payment Policy:

• Client shall pay the Entertainer the amount outlined as "Entertainer's Fee" in exchange for requested hour(s) of services.

• A deposit in the amount outlined, as "Deposit" will be paid to the Entertainer upon booking completion.

• The remaining balance must be paid, in cash or electronically, immediately before performance. There is an additional 3.5% charge for credit card and PayPal payments.

• Entertainer is not confirmed for the event until a deposit with a cash or credit card is completed in person or through our website with a debit or credit card.

• Entertainer's name cannot be used in any advertisements or promotions of the event unless it is agreed upon in writing.

Performance & Billing:

• The entertainer agrees to provide entertainment specified for a time limit of at least 1 hour unless otherwise pre-arranged. If the entertainer is requested and/or forced to extend the time limit of his performance, an additional fee will be determined. The fee will be paid before services continue.

• The Entertainer must perform between the hours of 9am-9pm, unless otherwise agreed upon by the Entertainer and stated within a contract.

• The Entertainer is to be paid in the following manner: In the form of cash or credit onsite upon arrival of the event as specified above. A 3.5% tax fee will be added to all credit card or PayPal transactions.

• The Entertainer must receive top billing status, or equal/shared top billing on any promotional materials. This includes flyers, posters, mailers, etc.

Reservation Policy:

Travel & Accommodations:

If the event is located outside of Plum Forest service area, the client shall provide and pay for the Entertainer's transportation costs. Plum Forest is a local small business with located in Lakewood, CA. All entertainment services will be rendered within 20 minutes distance from the location stated above. Any services located more than 20 minutes from the residential location of the entertainer assigned to your event, will be charged additional gas mileage charges..

Hospitality & Security:

Entertainer must perform under a shaded area or indoors. Our Plum Forest entertainer will come with all equipment necessary to perform (example, face paints, brushes, balloons, magic equipment, costumes, musical equipment, etc.). However, client must inform our Plum Forest representative during the booking process if a table or chairs will also be needed so that the entertainer can come prepared.

Client shall recognize Entertainer's requests as to non-alcoholic beverages like water for the duration of the Entertainer's performance. Client shall provide adequate security and crowd control measures during the Entertainer's performance. Entertainer is not responsible for controlling lines or securing anyone's spot in line. If there is a heavy line, entertainer has the right to 'cut' the line to ensure he/she finishes at the time scheduled. If entertainer does not have any other gigs after the event, he/she may agree to stay longer for an additional cost. Client agrees to provide a secure and restricted area for the Entertainer and their personal possessions, before, during, and after their performance.